Recent Projects
We’ve Delivered
1
Risk Monitoring Application for a Global Bank
Client Situation
An international bank with over 1,000 branches wanted to improve their quality assurance processes. Here’s the situation they were dealing with:
- They were using multiple risk-check Excel sheets, which often resulted in untrustworthy data and errors.
- Their risk reports were localised and did not provide an organisation-wide view.
- There was a lack of trust in the reports and standard operating procedures (SOPs) were not being followed properly.
Solution
We developed an integrated risk-check application and generated
reliable reports:
- We mapped out the risk-check process, identified issues and opportunities and created a custom application.
- Custom risk-reports were created for seven different teams.
- A minimum viable product was ready in just two weeks.
- Full deployment to production took 12 weeks.
Outcomes
- The risk-check process was standardised and a centralised database was created, providing a single source of trustworthy data.
- This allowed for an organisation-wide view of compliance across all branches, risk areas and themes
- The process was automated for over 1 200 users.
- There was an increased number of checks.
- Adherence to SOPs improved.
- Organisational risk decreased.
- Data handling errors decreased.
2
Project Management Application for a Major Bank
Client Situation
The client faced several challenges with managing their projects. Here’s the situation they were dealing with:
- There was no clear view of all projects.
- Project definitions were unclear and inconsistent.
- There was a lack of standard processes.
- They had difficulty balancing project work and regular business tasks.
- Project management structures were disconnected.
Solution
We developed a project management framework and app:
- A bank-wide project management framework was designed and implemented.
- A project portfolio management app was created, with reports and dashboards.
- This enabled the bank to view all their projects, along with project status and the value each project delivered.
Outcomes
The development of the project management framework and app led to several positive outcomes:
- The bank’s strategy was executed more effectively.
- The app provided a consolidated view of all projects.
- There was improved collaboration across all areas of the bank.
- There was better business control.
- The bank delivered projects with consistent quality.
- Project costs were reduced and cost discipline improved.
3
Digital Application Process
Client Situation
A top talent development company, wanted to use technology to streamline their learner application process. Here’s the situation they were dealing with:
- They had to manually enter data, which slowed them down and made decision-making harder.
- During recruitment periods, they needed more staff, which was costly and a hassle to manage.
- They saw a chance to go digital with their data to make better decisions now and in the future.
Solution
Here’s what we did to help:
- We mapped out their current process and identified the pain points.
- We designed a new digital application process with their team, using their real-world experience.
- We created three custom applications:
- Leaner app: Created to ensure a quick and efficient application process.
- Staff app: Designed for monitoring and validating system data and processing applications.
- Data experience app: This app provided access to data for other business applications.
Outcomes
The results were overwhelmingly positive:
- They captured 277 applications during the go-live period, with more expected in future programs.
- Their team capacity increased.
- They gained better visibility and decision-making capabilities.
- Their team collaboration improved.
- Data entry efforts were cut down by about 60%.
- Data processing errors decreased.
4
Energy Utility Price Intelligence Platform
Client Situation
The client wanted to establish fair pricing standards for their material and stock items. Here’s the situation they were dealing with:
- The client couldn’t easily see or track the pricing data for their material and stock items, which included over 4 000 different items.
- There was significant variation in the procurement prices per item from different suppliers, making it difficult to establish fair pricing standards.
- In some extreme cases, the client was being overcharged, with markups exceeding 1 000% compared to market-related information. This highlighted the need for a more structured and transparent pricing system.
Solution
To address these issues, a price intelligence system was introduced:
- The system analysed 10 years of historical price data for all items. This helped to create a benchmark for fair pricing over time.
- A thorough comparison of price ranges was conducted for all material and stock items. This included analysing past buying data to identify patterns and anomalies.
- Additionally, a user-friendly interface was developed. This interface allowed users to read, create and update item information easily. It also made it easy to add benchmark prices and legislative boundaries to ensure compliance with relevant regulations.
Outcomes
The development of the project management framework and app led to several positive outcomes:
- The greater visibility of historical pricing helped the client to make informed decisions, ensuring fair prices and cost efficiency.
- The secure system also improved buying controls, preventing unauthorised changes and maintaining data integrity.
5
Application Tracking System
Client Situation
National Graduate Employment Solutions (NGES) is a new organisation focused on helping graduates move from education to employment. Here’s the situation they were dealing with:
- They were using basic SharePoint lists, which were inefficient and required lots of manual work.
- They needed a better way to manage their job application support for graduates.
Solution
Here’s what we did to help:
- We developed an application tracking power app that integrated with external forms filled out by graduates.
- The app allowed NGES to easily add new job postings and automate job application submissions for graduates.
- We also included Power BI reports, providing NGES with helpful dashboards to track application progress and make informed decisions.
Outcomes
- With this new system, NGES could spend more time supporting graduates and less time on manual tasks.
- The overall efficiency and impact of their services was greatly improved.
